Privacy Policy

HIGHFIVE Inc. treats users' personal information as important and manages it safely in accordance with applicable laws.

Privacy processing standards may be updated and announced as needed according to the scope of the services and applicable laws.

When creating an account, email address, nickname, password, or social login linkage information may be collected.

During service use, profile information, gameplay records, payment and subscription information, and customer inquiry records may be generated.

Access logs, device information, browser information, operating system information, cookies, and similar technology-based information may be collected automatically.

Information is used for user identification, service provision, customer support, policy enforcement, and prevention of unauthorized use.

Information may be used for service quality improvement, game balance adjustment, and usage statistics analysis.

Information is processed as necessary to comply with legal obligations, respond to disputes, and deliver notices.

Personal information is deleted without delay once the purpose of collection and use has been achieved.

Information required to be retained under applicable laws may be stored separately for the statutory period.

The company does not sell or provide users' personal information to external parties without authorization as a general rule.

The company may entrust personal information processing to external providers as needed for service operation, including cloud infrastructure, analytics tools, payment processing, and customer support.

If necessary, details such as entrusted providers, entrusted work, and retention periods will be disclosed separately.

The company applies reasonable technical and administrative safeguards, including access minimization, encryption, access control, log management, and security updates.

TLS and encryption-based operation policies are applied to protect communications and stored data.

Users may request access, correction, deletion, suspension of processing, or withdrawal of consent in accordance with applicable laws.

Requests may be submitted through service features or the contact information below and will be handled without delay unless restricted by law.

Privacy-related inquiries may be sent to the email below.

contact@highfive.team